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Zendesk Acumatica Integration

Are you looking for a Zendesk Acumatica integration solution to reduce inbound support call volume and increase the visibility of support ticket information to improve customer service levels? Or are you looking to automate the creation, distribution and reporting on customer feedback surveys?

Codeless Platforms’ Zendesk Acumatica integration solution provides you with drag and drop tools to automate key business processes that replicate physical employee tasks to your exact business rules.

BPA Platform is an iPaaS solution that enables cloud-based, on-premises systems and cloud-to-cloud applications to talk to each other, simplifying data integration and business process automation development tasks.

Zendesk Acumatica Integration Brochure

Zendesk Acumatica Integration Brochure

Learn how integrating Zendesk with Acumatica you can improve the visibility of critical information to non-Zendesk users and eradicate repetitive data entry.
Download Brochure

Zendesk Acumatica Integration Scenarios and Benefits

Zendesk Acumatica integration scenarios:

  • Automate the allocation of support tickets queries to relevant employee or agent
  • Automate the escalation of support queries due / overdue via email
  • Automatic creation of a Zendesk customer and service ticket when an order is placed in Acumatica
  • Automate the creation, distribution and reporting on customer feedback surveys
  • Automatic creation and distribution of email notifications to non-Zendesk users when a key account has a support ticket raised against it
  • Automatically add or update users and/or agents in Zendesk on a new contact in Acumatica
  • Automatically add a ticket in Zendesk on a new contact in your Acumatica system
  • Automate the creation of customers in Acumatica from a new user and/or agent in Zendesk
  • Automatically add comments in Zendesk against a new contact in Acumatica
  • Automate the creation of new customers in Acumatica on a new ticket created in Zendesk
  • Automatically add posts in Zendesk from a new contact created in Acumatica
  • Dynamically add comments to posts in Zendesk from a new contact in Acumatica

Acumatica Zendesk integration benefits include:

Customer support automation can be applied to numerous customer support processes throughout an organisation. The benefits of customer support automation by integrating Zendesk with Acumatica include:

  • Increase visibility of support ticket information
  • Remove error-prone, repetitive and slow data entry processes
  • Improve decision making
  • Increase support engineer availability
  • Reduce inbound support call volume
  • Improve employee productivity
  • Improve customer service
Download Brochure
Zendesk Acumatica Integration Brochure

Zendesk Acumatica Integration Brochure

Learn how integrating Zendesk with Acumatica you can improve the visibility of critical information to non-Zendesk users and eradicate repetitive data entry.

Subscription Pricing

Zendesk Acumatica Integration

Software from

BPA Platform

Starts from

£500

6000
Per month
Billed annually

ROI Calculator

Use our simple ROI calculator to discover how much you could save each year through automation.

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