Shopify Epicor Prophet 21 Integration

Shopify Epicor Prophet 21 Integration

Are you looking for a customisable Shopify Epicor Prophet 21 integration solution to automate your order management processes to reduce order processing time and costs? Or are you looking to improve the management of sales orders, products, stock and pricing to ensure consistency across your business systems?

Codeless Platforms’ Epicor Prophet 21 Shopify integration solution provides you with the tools to quickly and easily integrate your Shopify store with Epicor P21 to remove repetitive data entry tasks that surround order management and increase the visibility and consistency of your products and stock. It allows you to map data to Shopify data objects and operations, including ADD, UPDATE, GET and DELETE, for a variety of business objects, such as Products, Customer and Order.

Shopify Epicor Prophet 21 Integration Brochure

Automate the synchronisation of orders, customer information, stock and the extended order management process by integrating Shopify with Epicor Prophet 21.

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Shopify Epicor Prophet 21 Integration Features and Benefits

Shopify Epicor P21 integration features:

• Automated Customer Management: Automatically update and create new, existing, and guest customer accounts in Epicor P21 from Shopify sales orders
• Order management automation: Automatically download sales order from Shopify to Epicor P21, including customer details, shipping/billing address, payment method, transaction ID, products ordered etc.
• Automatic Epicor P21 sales order status updates to Shopify
• Automatically download products from Shopify at scheduled intervals to cater for the upkeep of product data and price changes
• Automated product updates: Product SKU, product description, attribute set, category, tax class, weight, retail price, inventory levels etc.
• Automatically upload Epicor P21 stock levels and price changes to Shopify
• Shopify POS integration: Automatically insert orders into Epicor P21 that have been made through a separate ‘checkout terminal’ or through your Shopify store and dynamically identify them as WEB or EPOS source
• Identify the location of transactions, check for errors and send an internal email notification if a sales process fails
• Ability to facilitate part shipments and ship order items when they become available
• Automated shipping notifications sent to the customer when goods have been shipped for both part-shipped and completed shipments
• Additional integrations achievable include: Courier service integration, e.g. Parcelforce, DHL, DPD, FedEx etc., integration with multiple Shopify stores, purchase order automation, pick list automation, dispatch note generation and more

Commercial benefits of integrating Shopify and Epicor P21:

• Streamlined Shopify order management processes
• Reduced operational costs
• Improved product and pricing consistency
• Reduced volume in returned goods due to data entry errors
• Ability to process more orders without adding strain on employees
• Reduced order to fulfilment times
• Reduced need to recruit additional resource during peak periods