Microsoft Dynamics 365 CRM Epicor Prophet 21 Integration

Microsoft Dynamics 365 CRM Epicor Prophet 21 Integration

Are you looking for a cost-effective Microsoft Dynamics 365 CRM Epicor Prophet 21 integration solution to read and write data to and from Dynamics 365 CRM to automatically synchronise data with your Epicor P21 system? Or are you looking to improve sales team performance and drive company revenue?

Codeless Platforms’ drag and drop Dynamics 365 CRM Epicor Prophet 21 integration solution provides you with a simple, straightforward way of reading and updating Dynamics 365 CRM and Epicor P21 to reduce costs, remove data entry errors, increase employee productivity, and improve company performance.

BPA Platform is an iPaaS solution that enables cloud-based, on-premises systems and cloud to cloud applications to talk to each other, enabling seamless system integration and business process automation capabilities.

Microsoft Dynamics 365 CRM Epicor Prophet 21 Integration Brochure

Learn how Codeless Platforms' Microsoft Dynamics 365 CRM and Epicor Prophet 21 integration solution enables organisations to synchronise critical data and remove repetitive data entry.

Download Brochure

Microsoft Dynamics 365 CRM Epicor Prophet 21 Integration Scenarios and Benefits

Epicor P21 Dynamics 365 CRM Integration Overview

The Epicor P21 and Dynamics 365 CRM Connector tool allows communication between BPA Platform, Dynamics 365 CRM and Epicor P21. This enables efficient integration between Dynamics 365 CRM and your other business systems, via BPA Platform.

The full range of objects in Dynamics 365 CRM can be interacted with, including Accounts, Account Leads, Appointments, Calendars, Campaigns, Contacts, Contracts, Invoices, Leads, Opportunities and Products. The range of objects and the data within them is retrieved dynamically from your installation of D365 CRM so that custom changes made in the CRM are also included.

Common Epicor P21 Dynamics 365 CRM integration scenarios include:

Integrating Epicor P21 and Microsoft Dynamics can provide you with the ability to automatically synchronise new and existing accounts, contacts, products, price lists, quotes, sales orders and invoices etc.

• New and Existing Accounts and Business Partners: Automatically synchronise accounts between Dynamics 365 CRM and Epicor P21, including account name, customer number, default billing/shipping address, contact information, industry etc.
• Contacts: Automatically update new and existing contacts between Dynamics 365 CRM and Epicor P21 with the associated business partner or customer account, including name, owner (if applicable), telephone/mobile, email, account name etc.
• Price List: Automate the synchronisation of pre-defined price lists from Epicor P21 to Dynamics 365 CRM Price Books, including single currency.
• Allow Microsoft Dynamics 365 CRM users to perform stock lookups
• Automatically schedule follow up activity, including cross-sell and upsell opportunities to relevant sales/account manager
• Item: Automatically synchronise Items from Epicor P21 to Dynamics 365 CRM including: Product name, product code, product description, product prices associated with a variety of price books
• Quotes: Automatically synchronise quotes from Dynamics 365 CRM to Epicor P21, including customer, owner (if applicable), date, customer reference number, quote number, validity till, default shipping address, Quote Line Items: including product, quantity quoted for, remarks
• Sales Order: Automatically synchronise sales orders from Epicor P21 with Dynamics 365, including order number, order date, order value, account, owner (if applicable), product, unit price, quantity, subtotal etc.
• Invoice: Automate the synchronisation of invoice information between Epicor P21 and Dynamics 365 CRM, including account, invoice number, invoice date, invoice amount, owner (if applicable), product, unit price, quantity, sub-total etc.

Dynamics 365 CRM Whitepaper

Commercial benefits of Dynamics 365 CRM Epicor P21 integration include:

• Remove repetitive, time-consuming data entry and associated costs
• Eradicate data entry errors
• Increase employee productivity and company output
• Ability to run the entire business without additional administrative support
• Reduce operational costs
• Significantly reduce bespoke development times and costs
• Ability to adapt automated business process quickly to changing business requirements