Understanding the current state or condition of affairs is important for both businesses and customers.Certain events or incidents can have a significant impact. For businesses, this could be a business continuity issue or a fraud warning, both of which need to be addressed immediately. Customers may be affected by a delay in a delivery or a disruption to travel plans.
The majority of the time, however, employees and customers just need the most up-to-date information available to be able to make decisions, carry out their duties and plan accordingly.
- Internal business status notifications
- External status notifications
- Automating real-time status notifications
Automating the monitoring of data and the distribution of notifications and alerts can remove the manual processing involved in providing up-to-date information to the relevant people.