BPA Platform becomes core integration tool for SAP Business One, Sage 200 and Sage Intacct projects, helping Thinc offer a complete holistic service
Codeless Platforms today revealed that Thinc, an IT services and IT consulting company with offices in the UK and Canada, has added BPA Platform to its portfolio to help reduce costs and improve efficiencies for its customers, as well as address the demand for system integration.
The consultancy has been working with Sage 200 for over thirty years, SAP Business One for over ten years, and added Sage Intacct to its portfolio three years ago. It therefore needed a flexible and reliable integration solution that could work equally well with its full range of ERP systems.
As a result, BPA Platform has now become Thinc’s main integration tool for the majority of its customers, providing a central hub for many projects, especially the integration between eCommerce and service systems, such as HaloPSA, with the various ERPs.
“Having BPA Platform in our arsenal is great because we can explain to a customer that we have a tool that will enable us to integrate their systems and automate their business processes. It’ll take information from one and push it to the other. Simple as that,” explained Chris Haddock, Head of Development and SI Practice, Thinc.
“What we have learnt is that when we talk about building something that is bespoke, some customers get turned off by that and would prefer something off the shelf. With BPA Platform they don’t see it as being a bespoke system, they see it as a tool. It is therefore giving us the advantage of not having to sell the concept of a bespoke system.”
“We wanted something that we can provide as a complete holistic service to our customers, whether it be to an ERP system or just joining two other systems together. This is why we believe BPA Platform is the perfect solution.”
“The plan going forward is to push it as our main integration tool. We know our customers well, certainly when it comes to their ERP system, but we are trying to gain a bit of knowledge on what other non-ERP systems the customer has, and then, using BPA Platform, join all these systems together. Ultimately, this will help the customer, by making their systems more robust, making them more accurate, and reducing the intensive labour element that they currently have to put into their systems.”
“We’re working on a project at the moment whereby we are taking information out of HubSpot and pushing that into HaloPSA. That data is then pushed from HaloPSA into Sage Intacct. BPA Platform has provided us with that three-way integration.”
A common theme when BPA Platform is introduced into a business is the realisation that it is capable of so much more. Following successful deployment, customers often want to integrate further applications and automate other business processes.
“We’re still quite early on our BPA journey but we often start with one thing and end up doing several other things. We generally go into a project having been asked to complete a certain piece of work to resolve a problem the customer currently has. However, once the first problem has been resolved and the customer sees the benefit, we generally find this leads onto another project and then another,” said Chris Haddock.
“In fact, it’s surprising how many customers don’t know what applications they actually have. Even though we chat to our customers regularly, we often discover that there are other systems that the customers use that they don’t initially mention to us. It’s only when we do a deep dive into their business that we find out.”
“As a result, this is opening the door to us getting more information about the customer. We can then have a discussion about more than just integrating with the ERP system. It’s looking at the wider picture – what the total landscape is for that customer, and discussing the wider integration possibilities.”
About Codeless Platforms
Codeless Platforms provides a powerful low-code platform that empowers global businesses to take full control of their data and accelerate business growth. Customers use our cutting-edge BPA Platform to create a fully integrated, streamlined ecosystem, automate business processes and synchronise their data. Since 1999, we have developed our flexible and scalable platform to help businesses easily respond to the rapidly changing business demands of today as well as prepare them for the future. With over 450 global partners, more than 7500 customers use Codeless Platforms’ software solutions. Learn more at: www.codelessplatforms.com