Off Site Assist Overview
Codeless Platforms’ Off Site Assist field service management solution is an easy-to-use, mobile-ready service management application that simplifies the way you manage workforce planning, service scheduling and performance management activities.
The field service management app comes with the ‘must haves’ such as job scheduling, quotes and invoicing as standard, but can be customised with additional features to suit your exact business requirements.
Off Site Assist Application Modules and Benefits
Codeless Platforms’ mobile-ready FSM solution helps you to increase the visibility of real-time information to aid decision making and enhance service levels by making the day-to-day activities of your business more efficient, irrespective of location or device.
Standard modules of Off Site Assist App include:
- Job Management: Schedule jobs, recurring jobs and job statuses
- Branded quotes and invoices
- Job reporting
- Forms and surveys
- Asset management including asset tracking
- Job detail, change and reminder notifications via email and SMS
- Management of contractors and suppliers
- On-job time tracking
- Capture customer signatures, payments, notes and photographs
- Option to integrate with accounting and ERP systems e.g. SAP, Sage, Microsoft etc.
Benefits of Off Site Assist App
- Improved insight into service and workforce management
- 100% accurate audit trails
- Quicker response and job completion times
- Removal of repetitive data entry and associated human errors
- Worldwide access – access to your application wherever you are on any device
- Improved performance, time management and customer satisfaction