Skip to content

Thoughts, trends and insights

Codeless Case Study

Derwent Living

Aareon QL Housing Management Automation: Automated Billing, Financial Reports, Customer Surveys and Communications

Derwent Living needed a solution to automate the identification, reporting and notification of failed customer payments to improve billing management processes. The organisation also needed to automate the creation and distribution of customer communications and the running of event-driven customer surveys.

Primary Applications Used: Aareon QL – Housing Management Software

The Challenge

  • Improve billing management processes
  • Automate resident communications
  • Enhance the collection of survey data
  • Increase employee productivity

To read how Derwent Living overcame its challenges please download the case study.

“Being able to proactively monitor and report on potential issues without absorbing employee time ensures we can continue to focus on our core objectives.”

Richard Cookson, Head of ICT, Derwent Living

Case Study: Derwent Living

Case Study: Derwent Living

Discover how Derwent Living automated customer surveys, financial reports and resident communications whilst enhancing billing management processes.

Related Articles

Got a question?

Send us your questions and we will provide you with the information and resources that you need.

Ready to Talk?

You don’t learn everything in life by reading a manual, sometimes it helps to get in touch

Phone: +44 (0) 330 99 88 700

Want more information?

Fill in your details below and one of our account managers will contact you shortly.

    Your Name
    Your Email
    Phone
    When would you like a call back?
    Area of interest

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.