Log a support ticket
If you have tried our Knowledge Base or Forum and cannot find the answer you require then our support team are always happy to help. Be prepared to provide the best information possible. The support team will need a concise description of your issue and, most importantly, an easy to understand “Steps to Repeat” or STR. The STR is the most vital piece of information that you can provide for us because this will allow us to replicate and further investigate the issue.