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Microsoft Dynamics AX Automated Support Tickets

Are you looking for an Microsoft Dynamics AX Automated Support Tickets solution to improve the speed, quality and consistency of the support services provided by your Dynamics AX users? Or do you require a solution that can remove repetitive data entry from the workload of your support engineers?

Codeless Platforms' Automated Support Tickets for Microsoft Dynamics AX solution delivers organisations with the capacity to automatically create tickets, notifications and close resolved tickets, removing support engineers from unnecessary data entry, whilst improving the visibility of critical information to all stakeholders.

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Microsoft Dynamics AX Automated Support Ticket Scenarios and Benefits

Codeless Platforms' Microsoft Dynamics AX Automated Support Tickets solution enables organisations to achieve the following and more:

  • Automated creation and assignment support tickets from inbound website enquiries
  • Automate ticket status update communications via email or SMS to customers, account managers and other key stakeholders
  • Automatic creation and delivery of help desk KPI reports
  • Automate the dynamic creation (triggered by a ticket closure), distribution and gathering of results from customer satisfaction surveys

Common benefits achieved through Microsoft Dynamics AX automated customer support tickets include:

  • Improved and streamlined customer service
  • Increased visibility of critical information to all stakeholders
  • Costly and error prone administration tasks removed
  • Reduced operational costs
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Automated Support Tickets for Microsoft Dynamics AX Brochure

Automated Support Tickets for Microsoft Dynamics AX Brochure

Discover how automating your support team processes can save your organisation time and money and improve customer satisfaction.

Subscription Pricing

Microsoft Dynamics AX Automated Support Tickets

Software from

BPA Platform

Starts from

£350

Per month
Billed annually

ROI Calculator

Use our simple ROI calculator to discover how much you could save each year through automation.

£-
Financial savings per year
- Hours
Hours saved per year
99.9%
Errors avoided

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