Security distributor automates sales processing, invoicing and inventory management
Orbis Software is pleased to report that Videcon, a leading trade-only distributor of security products and services, has improved its sales processes and future-proofed its systems by deploying TaskCentre to integrate Magento with Access Dimensions.
“We introduced TaskCentre to create the link between Access Dimensions and Magento,” explained Lindsay Phillips, Marketing Manager, Videcon. “However, we also realised that TaskCentre’s flexibility meant we could use it in the future to integrate other company systems and automate a wide-range of business processes.”
Prior to this project, Videcon had an internally hosted website which had partial automation with Access Dimensions, simply publishing new items to the site. In order to move forward, Videcon decided to introduce a new externally hosted Magento website, integrating Access Dimensions with it to automate the updating of stock items, inventory, sales orders, pricing matrixes and invoices/estimates.
When an order is placed TaskCentre pulls all the right data and makes sure everything is fed correctly. We have a vast amount of products in the back end,” explained Phillips. “When a customer logs in, TaskCentre automatically authorises it and the customer can then place an order online or generate an estimate. The order will then go back down into Access Dimensions. TaskCentre makes sure that everything is correct and flows smoothly.
As a result, TaskCentre has provided Videcon with a future-proof system, freed up resources and enabled the company to offer an out-of-hours service.
“It is definitely going speed up the process of sales – it’s a lot less man hours this way. It also makes it much more streamlined for the customer,” explained Phillips. “As we are a B2B organisation it has helped with out-of-hours service, especially for our customers as they are able to quickly check a price to put a quote together. Previously, the only way that they could access the pricing was to give us a call. Now they can go online, get the pricing and put their own quote together.”
Videcon is a leading trade-only distributor of security products and services. Trading successfully since 1995, Videcon expertise encompasses all aspects of security distribution from products to training and after-care service. Videcon operates from its head office in Heckmondwike, West Yorkshire, which boasts a fully equipped demonstration and technical training facility that is open to trade customers on a daily basis.