This 45 minute webinar will explain how to automatically synchronise MS Exchange objects with CRM systems using BPA Platform. We will also explore what the BPA MS Exchange tool suite consists of and what business cases it can fulfil. More specifically, the webinar will demonstrate how you can:
- Write and update a user’s Outlook calendar from a CRM application
- Update a CRM system with Outlook calendar events
- Subscribe to MS Exchange object events
There will also be a 15 minute question and answer session at the end of the presentation.