What is a Web Portal?

What is a web portal? In short, a web portal is a web-based platform that provides employees, customers and suppliers with a single access point to information. A web portal can be used to provide the user with personalised information such as employee training,…

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CRM for Small Business – Replacing Spreadsheets as your Customer Database

Small business CRM solutions are typically designed to meet the day-to-day requirements of an SME. They provide the opportunity to remove manual processes and error-prone spreadsheets from being used as a database to store customer information and increase the visibility of critical information across…

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What is Cloud CRM? Managing Customers, Prospects and Company Data in the Cloud

Cloud CRM means that a customer relationship management system, along with the organisation’s data, is hosted in the cloud. Users of a cloud-based CRM system access the application securely and easily over the internet via a web browser, irrespective of location or mobile device.…

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