TaskCentre v4.7 System Requirements

Server

The following indicates the supported operating systems and the minimum service pack required.

  • Microsoft Windows 2008 Server 32 bit / 64 bit
  • Microsoft Windows 2008 Server R2
  • Microsoft Windows 2012 Server
  • Microsoft Windows 2012 Server R2
  • Microsoft Windows 2016 Server 64-bit

TaskCentre Server Minimum Specification

  • Dual 2Ghz Processor Cores
  • 1 GB of available memory
  • 1.5 GB available Disk space
  • 1280×800 desktop

Installation Considerations

  • TaskCentre server requires 250mb of free space on the C: drive for the extraction process. This is cleared away on installation completion.
  • Plan for a possible reboot of the server. This can occur if Microsoft Jet/DAO is updated during the install.
  • Ensure that the regional settings on the server are appropriate. The default locale of the machine must be correct. (I.e. not US English as is often the case with machines outside the USA)

Client

The following indicates the supported operating systems and the minimum service pack required:

  • Microsoft Vista Business and Ultimate versions 32 bit / 64 bit
  • Microsoft Windows 2008 Server 32 bit / 64 bit
  • Microsoft Windows 2008 Server R2
  • Microsoft Windows 2012 Server
  • Microsoft Windows 2012 Server R2
  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Windows 8.1
  • Microsoft Windows 10 Professional and Enterprise 64-bit

TaskCentre Database

The implementer has two choices for the TaskCentre back-end database. They may use the traditional proprietary back-end database or alternatively use Microsoft SQL Server, either standard, Enterprise or Express editions. It is recommended when using SQL that the database server is local and on the same machine as the TaskCentre server to optimise communication.

The SQL Server back-end database is supported on:

  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2016

SQL Agent

The SQL agent is supported on:

  • Microsoft SQL Server 2000
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014
  • Microsoft SQL Server 2016

Minimum .NET framework 2.0 Service Pack 1

The SQL agent(s) are normally distributed and reside on the data server(s). It communicates over the network using the IP protocol.

SMTP Agent

The SMTP agent is supported on:

  • Microsoft Windows 2008 Server 32 bit / 64 bit
  • Microsoft Windows 2008 Server R2
  • Microsoft Windows 2012 Server
  • Microsoft Windows 2012 Server R2
  • Microsoft Windows 2016 Server 64-bit

Implementers may decide to install the SMTP agent on the same machine as the TaskCentre server with due consideration on loading. It is recommended that emails that are intended to trigger Tasks are filtered from the main mail server and forwarded to the SMTP virtual server running on the TaskCentre server machine. This requires that the Microsoft SMTP virtual server is running under IIS.

Workflow Agent & Workflow Website

The workflow agent and workflow website are supported on:

  • Microsoft Windows 2008 Server 32 bit / 64 bit
  • Microsoft Windows 2008 Server R2
  • Microsoft Windows 2012 Server
  • Microsoft Windows 2012 Server R2
  • Microsoft Windows 2016 Server 64-bit

Additionally

  • IIS web server must be present and enabled (Versions 6.0, 7.0, 7.5, 8.0 or 8.5)
  • Minimum .NET framework 3.5 installed with permissions set to use .NET V2 service extensions

TaskCentre requires a dedicated website for workflow jobs. This demands that the website and hence the workflow agent is installed on Microsoft Windows Server 2008 or higher. The workflow agent and TaskCentre server may coexist on the same machine. However, resource loading and hence website response times should be considered when assessing high intensity systems. In high intensity scenarios, it may prove beneficial to distribute the workflow agent onto another machine. The workflow agent communicates using the IP address.

Web Client

The Web Client is supported on:

  • Microsoft Windows 2008 Server 32 bit / 64 bit
  • Microsoft Windows 2008 Server R2
  • Microsoft Windows 2012 Server
  • Microsoft Windows 2012 Server R2
  • Microsoft Windows 2016 Server 64-bit

Additionally

  • IIS web server must be present and enabled (Versions 6.0, 7.0, 7.5, 8.0 or 8.5)
  • Minimum .NET framework 3.5 installed with permissions set to use .NET V2 service extensions

Web Service

The Web service is supported on:

  • Microsoft Windows 2008 Server 32 bit / 64 bit
  • Microsoft Windows 2008 Server R2
  • Microsoft Windows 2012 Server
  • Microsoft Windows 2012 Server R2
  • Microsoft Windows 2016 Server 64-bit

Additionally

  • IIS web server must be present and enabled (Versions 6.0, 7.0, 7.5, 8.0 or 8.5)
  • Minimum .NET framework 3.5 installed with permissions set to use .NET V2 service extensions

Workflow Users

Supported web browsers:

  • IE versions 7, 8, 9, 10 and 11
  • Firefox version 32 onward.

Again, a server reboot will be required if the web browser must be upgraded.

Oracle Agent

Java 6 must be installed when installing the Oracle Trigger Agent. All versions of Oracle 9i, 10g and 11g support the use of triggers. For details of which platforms this support extends to, refer to your Oracle user documentation.

Run Crystal Report Tool

Reports created with Crystal Reports versions 10, 11, 2008, 2011, 2013, and 2016 are currently supported for use with the Run Crystal Report Tool. A separately licensable Crystal Runtime component is required and to access this the TaskCentre server must have access to the internet. This Runtime is available with TaskCentre version 4.6 onwards.

Previous versions of the Runtime supplied with earlier versions of TaskCentre are deprecated, are not compatible with all versions of Crystal Reports, and may not provide full functionality. From 1st September 2014, if using the deprecated versions, support will no longer attempt to find workarounds to problems and an upgrade will always be required before attempting to resolve a problem.

TOBIT David

We currently support TOBIT David, V8, V9 and V10 and their corresponding Faxware products. For a list of supported modems please check the TOBIT website.

To send faxes through TOBIT using the TaskCentre product you must install the Faxware product onto the TaskCentre server and connect the product through a hardware modem using a com port on that same machine. It is also necessary to install the TOBIT client on any machines where you wish to configure Tasks using the TaskCentre Fax tool. This scenario works best if you dedicate a windows account to TaskCentre and use impersonation for any Fax based Tasks as TOBIT will only accept an authenticated/licensed account as authority to send faxes.

Virtualisation

It is now possible to run the TaskCentre server in a virtual environment (VMware or Hyper-V virtualisation), meeting the prerequisites documented above for the operating system and hardware.